How to Get Quick Support
Whatever you need, we are here! We take pride in ensuring that all traders get the 5-star experience they expect from TradeZella. Our Support Team is here to get all your questions answered quickly!
Reach our team using Intercom Chat
Connect with our AI agent from the bottom right-hand corner of tradezella.com. It is an expert on all things TradeZella, but if it can’t answer, it will connect you with our exceptional Support Team who can take it from there.
Detailed Help Center
Find everything you need about our program in our Help Center. From imports, to features, to best practices—we have everything covered here! If you can’t find what you need, you can connect with our Support Team at the bottom of every page.
Get help and answers from our community
Connect with like-minded traders and the TradeZella team, to get real-time support during the trading day. They can help with most any request right inside of Discord. Get your questions answered and find a community at the same time!
Common Support Questions
Does TradeZella trade for me?
No. TradeZella is NOT a brokerage. You would execute trades on your broker and then transfer the data into TradeZella to track and analyze your trading performance.
How will TradeZella help me as a trader?
Zella is built by traders, for traders. We've designed and built every feature surrounding the question, "will this help a trader improve their process?" If the answer is no, it's not a necessary feature. There are no bells and whistles. Its clean and straight forward.
How secure is TradeZella?
Data is important to us. And thats why we want to make it known that you own your data. TradeZella does not sell or advertise your data, and we are 100% secure.
How long does it take to gain access to TradeZella?
If we support your broker, you can gain access right away! You can click here to view our full integrations page.
Looking for further support?
Contact us at support@tradezella.com
